Delivery policy

Standard Delivery - HCMC

All orders will be sent by standard delivery service and will be delivered within 24 hours. This delivery option is free for all orders over 150,000d. For orders under 150,000d, there is a 40,000d delivery fee. Our aim is to deliver all orders within 1 working day. Please allow a further 2 working days in the event of any promotional sales.

Delivery to provinces outside of HCMC

For shipments to other areas of Vietnam, we can arrange to deliver your items to you using a trusted delivery service. That will be an additional cost no matter value of the order and this will be calculated when your order is placed.

Returns Procedure

We offer a 30 days money back guarantee if you return the item unopened and unused. Any items MUST be sent back unopened. The postage cost is not reimbursed.
In the unlikely event of any defects, we will offer a replacement or full refund within 30 days of you receiving them. Should your item be faulty, simply contact us with details of the fault and item you wish to return along, we will refund any postage costs upon request.

Force Majeure

We will not be responsible for any failure or delay in delivering goods to you where the cause of which is due to circumstances beyond our reasonable control.

Return Address:

Vietnam Car Care, 290 Nguyen Van Linh, D7, HCMC If you have any questions please do not hesitate to contact us – sale@vietnamcarcare.com